This FAQ was designed to make it easier for you to find answers to the most common questions our support team receives.
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What Are The Payment Terms
Payment terms by default are Net30 unless otherwise outlined in your direct agreement with DIGIFOR.
How “Real Time” Are Analytics?
All analytics within the Roots platform are polled every 30 minutes from the traffic source and revenue side.
How Long Does It Take For My Creative Assets to Be Reviewed?
We work around the clock to ensure a timely review of all assets submitted to the Roots platform. The typical turn around time is roughly 2 hours after submission.